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The Reasons Why Many Businesses Prefer To Offer An 0845 Number

Posted on 28. May, 2014 by Carol Thornhill in Business

Many businesses choose to use non-geographic numbers, such as 0845, as their business telephone number prefix. There are many advantages for using an 0845 number, both to the business and the customers. Some business telecom organisations are able to set up a new telephone number for a business for a minimal fee.

The main benefit to the customer for telephoning an 0845 number, is that wherever in the UK they are calling from, they will only be charged the cost of a local rate call. It has been proven that businesses often find they have a greater response to an advert if they have an 0845 number available. These extra calls may help to increase sales and improve profitability. As existing customers don’t have to pay for calls to contact the company, greater communication should occur between the business and the customers, which can also help to increase customer loyalty and retention.

Customers often prefer to dial an 0845 number as not only do they look more attractive on printed marketing literature, but they are also often easier to remember. Owning an 0845 number can make the business look more trustworthy which can encourage potential customers to call. It can also make the business look as though it operates on a national basis, as it does not have a geographic pre-fix.

Another great benefit for utilising 0845 numbers, are that the calls can be diverted. For example, for smaller businesses where there may be occasions where there is nobody working in the office during office hours, calls can be diverted to a mobile phone. This means that no valuable business is lost and communication channels are kept to an optimum at all times.

Business often need to relocation for a variety of reasons, however if they have an 0845 number in place, they do not need to worry about changing the landline number. This can save a large amount of money which may have needed to have been spent on reprinting company literature and stationery. Installing an 0845 number is a straightforward procedure and can be hugely beneficial to both the business and the customer.

To find out more about 0845 numbers or to have a non-geographic number installed for your business, please visit the Midland Networks website.

Carol Thornhill

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Tags: 0845 numbers, business, business telephone lines, business telephone systems, non-geographic numbers, telecoms

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